Frequently Asked Questions
Everything you need to know about shopping with Paragon Sports
What are your standard shipping times and costs?
We offer free standard shipping on all orders over $99. Standard delivery typically takes 3-5 business days within the continental US, while expedited options are available at checkout.
What is your return policy for athletic gear?
You can return unused items in their original packaging within 30 days of purchase. Please note that for hygiene reasons, swimwear and undergarments cannot be returned once opened.
Do you offer a warranty on high-performance equipment?
Yes, all technical equipment and electronics sold at Paragon Sports are covered by the original manufacturer's warranty. We can assist you in processing claims for defective merchandise.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or phone.